Autograph Operations Sticker QC Associate

Fanatics Collectibles•Sunnyvale, TX

About The Position

The Sticker QC Associate ensures the quality, accuracy, and inventory integrity of sticker products through quality control inspections, accurate data entry, and daily cycle counts. The role supports sticker order fulfillment, resolves quality or inventory discrepancies, and helps maintain customer satisfaction. It works closely with the Autograph Sticker Team, Athlete Partnerships, Brand, and Product teams, and reports directly to the Quality Control Supervisor.

Requirements

  • At least 2 years of experience with quality control and inventory.
  • Strong attention to detail and accuracy in data entry.
  • Excellent written communication skills for cross-team correspondence.
  • Ability to collaborate across multiple departments.
  • Comfort using scanning equipment and basic office or database software.
  • Ability to follow quality control standards and escalate issues appropriately.
  • Reliable and organized, with the ability to manage multiple ongoing tasks.
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel.

Responsibilities

  • Enter and maintain sticker order data in the Sticker Orders Airtable base, ensuring accurate transfer to the CIR (Cards In Reporting) base for player payments and inventory control.
  • Perform daily cycle counts of sticker inventory and record results accurately.
  • Identify and communicate inventory discrepancies, unusual counts, and other concerns to QC Coordinators or the Quality Control Supervisor.
  • Draft and send emails to relevant teams about damaged, defective, or otherwise problematic stickers.
  • Communicate proactively with the Autograph Sticker Team, Athlete Partnerships, Brand, and Product teams to resolve sticker-related issues and fulfill special requests.
  • Scan and document damaged stickers and other items requested by Athlete Partnerships or Product teams.
  • Inspect autographs for quality and remove damaged, defective, or unacceptable items before use in finished products.
  • Support the Quality Control Supervisor with day-to-day departmental tasks and projects.
  • Perform additional duties and tasks as assigned.
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