Auto Property Damage Claims Specialist

First Chicago Insurance Company (FCIC)•Oak Brook, IL

29d•Hybrid

About The Position

First Chicago Insurance Company is seeking an experienced Auto Liability Claims Specialist to join their growing team. This role offers competitive salaries, a first-year hiring bonus for direct applicants, excellent benefits, and growth opportunities. The ideal candidate is a career professional who is dedicated to their work and possesses significant experience in auto and non-standard auto claims. This position involves the investigation, determination of coverage, and prompt evaluation of both First and Third Party auto property damage claims, aiming for efficient and courteous resolution.

Requirements

2 years previous auto liability and PD claims experience A MUST!
Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
General working knowledge of policies, file procedures, state rules and regulations
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster

Nice To Haves

Non-Standard Auto Claims experience a plus, not required
Minimum 5 years experience in auto liability and PD claims for Hybrid consideration.
College degree
Prior auto claims experience
Ability to use on-line claims system
Bi-lingual a plus!

Responsibilities

Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim
Honor/decline/negotiate first and third party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
Work directly with internal and external customers to develop evidence and establish facts on assigned claims
Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
Prepare and present claim evaluations for the appropriate settlement authority
Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
Familiarity with unfair claim practices in states where doing business
Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service
Provide customer service both to internal and external customers
Handle other duties as assigned