Auto Glass Technician
About The Position
The Auto Glass Technician assesses, repairs, and replaces damaged windshields across a variety of vehicles, restoring them to safe and functional condition while delivering the customer service and quality expected by Mark Miller Subaru. This role helps grow and develop a new area of the service business. The technician inspects vehicles brought in for service and walks through used-car inventory to evaluate windshield damage and determine whether repair or replacement is appropriate under established guidelines. The role also includes rock-chip repairs, windshield installations, assisting the Collision Center with glass removal and reinstallation, weatherproofing, and applying chemical treatments for warranties. The technician maintains and calibrates specialized equipment, coordinates with service and collision staff, provides clean vehicles to customers, and follows safety protocols.
Requirements
- Capable of handling a variety of repairs with minimal oversight.
- Attentive to detail.
- Exceptional time-management skills.
- Flexible when changes arise.
- Able to work well and communicate within a team.
- Able to move around comfortably and repeatedly get in and out of cars throughout the day.
- Able to live by the company's stated Core Values.
Responsibilities
- Inspect damaged windshields and decide whether to repair or replace them according to pre-established guidelines.
- Inspect vehicles in for service and walk through used-car inventory to identify windshield damage.
- Perform rock-chip repairs and windshield installations using industry best practices and safety protocols.
- Assist the Collision Center with glass removal and reinstallation for repairs.
- Weatherproof windows and windshields and reapply chemical applications for warranties.
- Utilize, maintain, and calibrate specialized tools and equipment used in windshield repairs and replacements.
- Work with Service Advisors to provide cost estimates and address guest concerns.
- Ensure vehicles are clean when returned to customers.
- Communicate with Service Advisors, Technicians, and Collision Advisors about repairs and expected timelines.
- Follow safety guidelines and protocols to prevent accidents and maintain a safe working environment.
Benefits
- Dealership-wide discounts on Service, Sales, Parts, Detail, Rental, and other offerings.
- Ongoing company-paid Subaru training.
- Up to 50% tuition reimbursement for advanced education after one year of employment.
- Career growth opportunities.
- Two free 30-minute massages per month and access to a Wellness department supporting physical, mental, and financial well-being.
- On-site café with free employee lunch once a week.
- Paid time off after 60 days of employment, with increases after 2, 3, 5, and 10 years.
- Seven paid holidays per year after 60 days of employment.
- Paid parental leave.
- 401(k) with company match.
- Health, vision, and dental insurance.
- Disability coverage.
- Health savings account with company match.
- Christmas bonus.
- Annual company parties.
- Company savings plans.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
