Auto Damage Trainee
About The Position
As a Field Auto Damage Trainee, you’ll provide reassurance and solutions that make a difference in our customers' lives when they need us the most after an accident. You will inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers. GEICO’s industry-leading paid trainee program includes 3 weeks of required hands-on experience at our Ashburn, VA training facility. In addition, 2 weeks in a field training center (NY, TX, CA), with mentors to help you learn and grow. GEICO Fleet vehicle assigned and responsible for the Las Vegas, NV area.
Requirements
- High School Diploma or GED required
- Valid driver’s license that meets company underwriting guidelines required.
- Strong customer service, interpersonal, problem-solving, and empathy skills.
- Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
- Available to work evenings, weekends, and holidays.
Nice To Haves
- Customer-facing experience preferred.
- Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
- Active Adjusters license preferred (training and exam fees provided).
- College degree preferred.
Responsibilities
- Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
- Resolve customer concerns, ensuring a positive experience.
- Drive customer satisfaction through meaningful interactions.
- Inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers.
Benefits
- Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
- Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
- 401(k) with up to 6% match, vested immediately.
- GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
- Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
