Auto Claims Specialist

Revecore•Remote,

5d•Remote

About The Position

As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers). You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.

Requirements

Have a working knowledge of Microsoft Office (Word, Excel, Outlook)
Possess technical proficiency to work on multiple computer screens and software applications simultaneously
Can maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
Remain organized while multi-tasking
Use critical thinking and problem-solving skills to find effective and efficient solutions
Communicate clearly, both verbally and in writing
Must reside in the United States within one of the listed states: Alabama, Arkansas, Connecticut, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin
A private, distraction-free environment to work from in your home
On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections
A secure internet connection
Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads
Your workspace area must accommodate all workstation equipment (laptop, monitor, keyboard, mouse, docking station, and headset)

Nice To Haves

Experience with Coordination of Benefits
A general understanding of insurance billing

Responsibilities

Make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies.
Investigate and research details of an auto accident to determine the payer.
Make a high volume of outbound calls to patients, insurance company representatives, and attorneys.
Submit bills and proper documentation to the insurance company.
Determine follow-up steps and resubmit bills for additional payment if not paid correctly.
Contribute to the team with various denial reports, audits, and overall support.