Auto Liability PD Claims Specialist

Lonestar•Richardson, TX

1d•Onsite

About The Position

Auto Liability Property Damage Claims Specialist Join a Team That Values Expertise, Collaboration, and Customer Service Are you an experienced Auto Liability Claims professional looking for an opportunity to make a meaningful impact? Lonestar is seeking a skilled Auto Liability Property Damage (PD) Claims Specialist to join our growing team. In this role, you'll work alongside dedicated professionals in a collaborative, high-energy environment where your expertise, problem-solving abilities, and commitment to customer service are recognized and valued. At Lonestar, we foster a culture built on integrity, accountability, and continuous improvement. If you're passionate about helping customers navigate the claims process while delivering exceptional service, we'd love to hear from you.

Requirements

Minimum of 3 years of auto liability and property damage claims handling experience
Active Texas All-Lines Adjuster License
Strong analytical, investigative, organizational, and decision-making skills
Excellent verbal and written communication abilities
Ability to effectively manage multiple claims and competing priorities
Working knowledge of insurance policies, claim procedures, and applicable state regulations
Experience working in an automated claims processing environment
Knowledge of fraud detection and loss prevention practices
Ability to maintain positive relationships with customers, vendors, and business partners

Nice To Haves

Non-Standard Auto Insurance experience
Multi-State Adjuster Licensing
Bilingual (Spanish/English)

Responsibilities

Manage a portfolio of auto liability and property damage claims from initial investigation through final resolution.
Review assigned claims and determine the appropriate course of action using technical expertise and sound judgment.
Conduct thorough investigations involving coverage, liability, damages, and policy analysis.
Maintain accurate and detailed claim documentation throughout the life of each claim.
Evaluate, negotiate, settle, or deny first- and third-party liability claims based on investigation findings.
Communicate effectively with policyholders, claimants, vendors, attorneys, and internal business partners.
Gather evidence, establish facts, and develop claim strategies to support timely resolution.
Prepare and present claim evaluations for settlement authority approval.
Identify and report adverse underwriting information discovered during investigations.
Ensure compliance with applicable state regulations and unfair claims practices requirements.
Manage vendor relationships while maintaining quality service standards and cost efficiency.
Deliver exceptional customer service to both internal and external stakeholders.
Perform additional duties as assigned.