Auto Claims Specialist III

Insurance Corporation of British Columbia • Duncan, BC

7d • Hybrid

About The Position

The Claims Division has exciting opportunities across BC for Auto Claims Specialist III to join their team! You will manage a caseload of non-injury claims and handle cases through all stages of investigation, evaluation, file development and settlement. Your caseload will consist of high value, complex, and sensitive passenger and commercial vehicle claims, including files with low and high-risk fraud indicators.

This is a mass posting. We anticipate filling potential vacancies throughout the province of British Columbia that arise during the next six (6) months through this mass posting. If the Corporation is unable to fill all vacancies with suitable internal applicants, the remaining will be recruited externally.

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you are reliable and dependable, we encourage you to apply for this exciting opportunity. Continue your career as part of our talented and diverse team, as we work together to create an insurance system we can all be proud of.

Requirements

• Previous claims adjusting experience within the Corporation is required
• Knowledge of the relevant acts, regulations, and legislation pertaining to high complexity claims
• Knowledge of the principles, standards, practices and techniques pertaining to the adjustment of high complexity claims
• Knowledge of the insurance industry and related issues (e.g. inter-jurisdictional issues)
• Strong analytical/problem solving skills
• Exceptional communication/interpersonal skills
• Strong organizational skills
• Leadership skills
• Physical concentration and demonstrated time management skills

Nice To Haves

• A professional CIP designation in progress is considered an asset

Responsibilities

• Manage a caseload of non-injury claims
• Handle cases through all stages of investigation, evaluation, file development and settlement
• Manage high value, complex, and sensitive passenger and commercial vehicle claims
• Handle files with low and high-risk fraud indicators
• Plan and conduct investigation of claims
• Negotiate settlements
• Manage a multi-file caseload of high complexity claims
• Maintain research information/file documentation
• Liaise with and possibly direct professionals and specialists in regard to the investigation and settlement of high complexity claims

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees