Commercial Auto & GL Claims Examiner III

TRISTAR RISK MANAGEMENT•Philadelphia, PA

1d•Remote

About The Position

Responsible for the prompt review of policy information to determine coverage for loss/damage/injury. Conduct an efficient claim examination and investigation leading to the final resolution of liability claims, including matters in litigation. Frequent contact and interaction with involved parties including claimants and their legal representatives will be required. Recommendations regarding loss exposure and associated reserve and settlement strategy will be effectively communicated to the client.

Requirements

High School Diploma or GED required; bachelor’s degree in related field (preferred) and three years auto and general liability casualty related experience; or equivalent combination of advanced education and experience.
At least three years of Automobile and General Liability claims experience required.
Knowledge of claims handling concepts, practices, and techniques, including but not limited to coverage issues, litigation management and product line knowledge.
Demonstrated verbal and written communications skills.
Demonstrated advanced analytical, decision-making and negotiation skills.
Computer proficiency.
An understanding of the litigation process and case valuation in multiple jurisdictions.
Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision.
Time management skills, organizational skills, and ability to prioritize issues and tasks.
Ability to effectively operate computer equipment and applications.
Independence, flexibility, and creativity.
Multiple Adjuster licenses are preferred but candidate must have a New York State Adjuster License.

Nice To Haves

bachelor’s degree in related field
Ability to communicate effectively and clearly, both orally and in writing.
Ability to manage relationships in a fast-paced environment, while demonstrating problem solving and decision-making skills to work with customers.
Good analytical abilities to review, exercise judgment and evaluate claims to make sound decisions with a minimal amount of supervision.
Excellent customer service skills.

Responsibilities

Review and interpret coverage, process, and conclude assigned claims including investigation and evaluation of Auto and/or General Liability Casualty Claims in multiple jurisdictions.
Claims may be litigated or non-litigated.
Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion.
Maintain an ongoing diary.
Continually assess exposure and evaluate accurate reserves and settlement recommendation.
Prepare Loss Reports providing thorough analysis of coverage, liability, and damages.
Where applicable, determine if subrogation and/or risk transfer exists and initiate recovery efforts in the direction of the client.
Document all correspondence, reports, discussions, and decisions in the claim file record.
Provide outstanding service to the client.