Auto Claims Adjuster
About The Position
Our Claims team is growing, and we're looking for an Auto Claims Adjuster to help us process and resolve auto damage claims quickly and accurately across multiple states. You'll manage collision, comprehensive, and third-party property damage claims, along with disputed liability claims and Medpay-only first party injury claims, with a particular focus on Florida. This is a chance to sharpen your liability analysis skills on contested claims, contribute to conversations on claim trends and recovery opportunities, and help shape how the property damage unit operates day to day.
Requirements
- 3+ years of auto claims adjusting experience
- Experience handling Florida auto claims, including Florida's insurance code and PIP statute
- Experience investigating and resolving disputed liability claims, including coverage analysis and determination
- Experience handling Medical Payments coverage claims
- Proven ability to mentor junior adjusters, leading file reviews and coaching through complex claims
- Experience working directly for an insurance carrier
- Familiarity with Excel, Snapsheet, and Slack
- Active adjuster license in good standing, with willingness to obtain additional state licenses as needed
Nice To Haves
- Experience in additional states (e.g. Texas, Georgia, Colorado, Arizona) a plus
- PIP handling experience a plus
Responsibilities
- Manage a full caseload of collision, comprehensive, third-party property damage, disputed liability, and Medpay-only claims
- Investigate and document claims from first report through resolution, evaluating vehicle damage, determining coverage, and assessing liability on contested files
- Review estimates and negotiate repair or total-loss settlements directly with appraisers and repair facilities
- Analyze claims exposure, set reserves, and drive negotiation strategy on complex files
- Draft coverage letters and resolve disputed liability claims across multiple states, including Florida
- Maintain active adjuster licensing and CE credits across all required states, staying current on statutory changes and case law
- Mentor junior adjusters through file reviews and coverage questions
- Build and maintain vendor relationships with appraisers and repair facilities to drive faster claim resolutions
Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs)
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees
- 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
