Auto Center Support Associate
About The Position
Come Join Us! 11 Paid Holidays Up to 17 days PTO first year - start earning day one, 22 days off in year two No work on Sundays - Facility Closed Best in Class Benefits – Medical, Dental, Vision, wellness program and more! 401K Matching $1 to $1 up to 6% annually Tuition reimbursement for ASE Certifications State of the art equipment and facilities with consistent car count A free AAA Membership and numerous employee discounts Trusted Brand for over 120 years with 60 Million+ members in North America . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Requirements
- Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
- Effective organization, interpersonal and negotiation skills
- Ability to work scheduled hours as necessitated by business need
- Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
- Member service focus
- High School diploma or equivalent certification (GED)
- Two years’ experience in retail/sales/service industry required
- Valid driver license and acceptable driving record
Nice To Haves
- Tuition reimbursement for ASE Certifications
Responsibilities
- Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle
- Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location
- Receive parts and process returns
- Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available
- Answer phones when necessary
- Assist with invoicing and processing payments when necessary
- Other duties as assigned by manager
Benefits
- 11 Paid Holidays
- Up to 17 days PTO first year
- 22 days off in year two
- Medical, Dental, Vision, wellness program
- 401K Matching $1 to $1 up to 6% annually
- Tuition reimbursement for ASE Certifications
- A free AAA Membership
- numerous employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
