Auto Body Supervisor (2nd Shift)

Carvana • Rocklin, CA

5d • $32 - $40

About The Position

The Auto Body Supervisor is a front-line supervisor responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees the safe movement of vehicles into and out of the Inspection Center for repairs, supports daily production and quality goals, and works with the Inspection Center General Manager to decide whether inventory should be repaired or rejected based on repair costs and vehicle quality.

The supervisor coaches, trains, and manages team performance; promotes clear communication and a positive team environment; monitors compliance with policies and quality standards; and helps ensure vehicle repairs are completed effectively the first time. The role involves physical work in a vehicle maintenance environment and requires use of appropriate safety equipment, schedule flexibility, overtime, and weekend availability.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and other lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull in an environment that may be cold, hot, noisy, wet, or exposed to vehicle-maintenance fumes or odors.
• Ability to use safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively to team members.
• Ability to communicate and interact professionally and courteously with others.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and weekends and to work variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee the day-to-day activities of the assigned team, identify strengths and weaknesses, and determine improvement opportunities.
• Coach, develop, and manage the performance of team members; provide feedback and demonstrate desired skills.
• Create a work environment that promotes positive communication, team cohesion, and adherence to Carvana’s values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and overall vehicle quality.
• Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and production delays.
• Complete repairs effectively and efficiently the first time to minimize rework and production delays.
• Work conscientiously to reduce preventable hazards and the risk of injury in the shop.
• Manage multiple associates, including their development and performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan payment perks.
• Vehicle discounts.
• Pet benefits.
• Wellness program supporting physical and mental health.
• Access to opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED