Auto Body Parts Associate

Central City Toyota•Philadelphia, PA

About The Position

The Auto Body Parts Associate identifies, orders, receives, organizes, and distributes automotive body parts for collision repairs. The role works closely with technicians, estimators, vendors, and insurance representatives to ensure the correct parts are available when needed and repairs are completed efficiently and on schedule. This position is based in an automotive collision repair facility or body shop. The associate supports daily repair operations by coordinating with parts suppliers, repair technicians, estimators, and management. The ideal candidate is dependable, organized, detail-oriented, and committed to ensuring the right parts are ordered and available at the right time. Previous automotive experience is beneficial, though candidates with strong organizational skills and a willingness to learn may also be considered.

Requirements

High school diploma or equivalent preferred.
Strong organizational, communication, and customer service skills.
Ability to multitask, prioritize orders, and work in a fast-paced environment.
Attention to detail and ability to identify correct parts accurately.
Ability to lift and move automotive parts as required.

Nice To Haves

Previous experience in an auto body shop, collision repair center, dealership, or automotive parts department.
Knowledge of automotive parts, vehicle makes and models, and collision repair terminology.
Basic computer skills and familiarity with parts ordering or estimating software.
Experience with CCC ONE, Mitchell, Audatex, or similar estimating systems.
Familiarity with OEM, aftermarket, recycled, and reconditioned parts.
Knowledge of automotive parts catalogs and VIN decoding.
Ability to negotiate pricing and coordinate deliveries with vendors.
Valid driver's license, depending on job duties.

Responsibilities

Identify and order the correct auto body parts for vehicle repairs using VINs, parts catalogs, and estimating systems.
Research and compare parts pricing, availability, quality, and delivery times.
Communicate with parts suppliers, dealerships, and aftermarket vendors regarding orders, returns, and backorders.
Receive and inspect incoming parts for accuracy, damage, and quality.
Organize and label parts for proper storage and easy identification.
Match parts to repair orders and verify that all necessary components are available before repairs begin.
Track orders and follow up on delayed, incorrect, or missing parts.
Process returns, credits, and warranty claims when necessary.
Maintain accurate parts inventory and documentation.
Work with body technicians, estimators, and management to minimize repair delays.
Maintain a clean, organized, and safe parts department.
Follow company procedures and safety guidelines.