Auto Adjuster I, II or Sr.

AllstateUniondale, NY
$50,000 - $104,100Remote

About The Position

National General is a part of The Allstate Corporation, offering a wide range of insurance products through independent agents and directly to consumers. This role is responsible for investigating and confirming the facts of loss for advanced automobile accidents. The position involves determining coverage, liability, and damages, and negotiating claims within the limit of authority. The primary focus will be on MMR claims, requiring proficiency in handling liability claims and interpreting insurance policies. Successful candidates will possess strong investigative abilities, excellent organizational skills, and the capacity to manage claim details effectively from initiation to resolution. The company is open to candidates located in the eastern or central time zone states.

Requirements

  • Analytical Thinking
  • Auto Insurance
  • Auto Insurance Claims
  • Automobile Accidents
  • Automobile Liability
  • Case Management
  • CCC ONE
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Customer Service
  • Insurance Claims Investigations
  • Insurance Coverage
  • Insurance Policies
  • Motor Vehicle Repairs
  • Negotiation
  • Organizing

Responsibilities

  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise of discretion and independence within an increased level of authority.
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims.
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Determines subrogation or fraud potential and how to handle.
  • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.).

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement for eligible remote employees.
  • Dedicated, private workspace free from distractions, along with appropriate desk and seating (for remote work).
  • Reliable internet with minimum speeds of 50 MB download and 5 MB upload (for remote work).
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