Authorization Specialist (Greenbrook)

Neuronetics, Inc.•Delray Beach, FL

52d•$23 - $25•Onsite

About The Position

At Greenbrook, we're committed to helping patients access innovative mental health treatments, including TMS and Spravato® (esketamine). As an Authorization Specialist, you'll play a critical role in securing insurance approvals and removing barriers to care, ensuring patients can start and continue treatment without interruption.

Requirements

Experience with prior authorizations, insurance verification, medical billing, or related healthcare operations.
Knowledge of commercial, Medicare, and Medicaid payer requirements.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities while maintaining exceptional attention to detail.
Proficiency with Microsoft Office.
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Nice To Haves

Experience with AdvancedMD, Salesforce, and Availity.
TMS, Spravato®, or specialty behavioral health authorization experience.
Familiarity with REMS and Spravato® With Me programs.
Knowledge of specialty pharmacy or Buy & Bill workflows.

Responsibilities

Manage prior authorizations, referrals, appeals, extensions, and reauthorizations from submission through approval.
Review clinical documentation to ensure submissions meet payer and medical necessity requirements.
Follow up with insurance carriers to monitor status and resolve authorization issues.
Coordinate peer reviews, appeals, referrals, and medication access workflows.
Maintain accurate documentation across EHR, CRM, and related systems.
Partner with Case Managers and clinical teams to support timely patient care.