Authorization Specialist

BSA Health System•Amarillo, TX

7d•Onsite

About The Position

The Authorization Specialist coordinates and processes prior authorizations requested by providers at Amarillo Diagnostic Clinic in Amarillo, Texas. The role obtains and processes initial prior authorizations and re-authorizations, communicates appointment details and instructions to patients, and records authorization documentation in the electronic health record. It also involves explaining patient financial responsibility, preparing cost estimates for scheduled services and procedures, collecting patient payments, and providing additional authorization and clerical support as needed within the clinic.

Requirements

High school diploma or GED equivalent.
Prior experience in a customer service role.
Knowledge of Microsoft Office, including Excel.

Nice To Haves

Prior scheduling or prior authorization experience.

Responsibilities

Obtain and process initial prior authorizations and re-authorizations required by insurance providers.
Notify patients of appointments and provide any required appointment instructions.
Enter insurance prior authorization documentation into the electronic health record.
Communicate patient financial responsibility for healthcare services to patients and guarantors.
Create and provide cost estimates for scheduled services and procedures.
Collect deposits, copayments, deductibles, and other patient payments.
Perform additional prior authorization responsibilities and clerical work as needed within the clinic.