Authorization Coordinator

24 Hour Home Care - Corporate Division•El Segundo, CA

10h•$21 - $24•Hybrid

About The Position

The Authorization Coordinator supports the Disability Services team by ensuring client service authorizations are accurately entered, maintained, and monitored within the billing system. This role partners with Regional Centers, branch operations, and internal teams to resolve authorization discrepancies, maintain accurate records, and support timely billing while delivering exceptional service to internal and external stakeholders.

Requirements

High school diploma or GED required; Associate degree preferred.
0–3 years of customer service, administrative, healthcare operations, or related experience.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Excellent verbal and written communication skills with the ability to collaborate effectively with internal and external partners.
Ability to manage multiple priorities, work independently, and maintain accuracy in a fast-paced environment.
Data entry and accuracy
Organization and attention to detail
Problem-solving
Communication and collaboration
Time management
Customer service
Confidentiality and professionalism
Microsoft Office proficienct

Responsibilities

Accurately review, enter, and maintain a high volume of client service authorizations within the billing system for multiple branch locations.
Monitor authorization activity, identify discrepancies, and communicate with Regional Center partners and internal teams to resolve issues in a timely manner.
Collaborate with Accounting and Operations to investigate authorization-related billing discrepancies and ensure accurate client records.
Maintain organized documentation while ensuring authorization data remains accurate, current, and compliant with organizational standards.
Provide administrative support and complete additional projects or duties as assigned.