Audit Supervisor

Fusion HCR•Birmingham, AL

16h

About The Position

The Audit Supervisor oversees workers’ compensation payroll audit operations, supports a team of audit professionals, and ensures accurate, timely, and consistent audit results. The role combines hands-on technical auditing with workflow coordination, quality control, vendor management, and employee development. The supervisor works with department leadership to improve processes, maintain compliance with applicable industry guidelines, and provide a positive experience for policyholders and business partners. The position also offers the opportunity to develop into a broader management role as part of a planned leadership transition. The successful candidate will contribute to an established audit operation and may advance into a management role based on performance, business needs, and readiness to take on broader departmental responsibilities. A college degree is not required in place of applicable workers’ compensation payroll audit experience.

Requirements

Demonstrated professional experience conducting workers’ compensation payroll audits.
Strong understanding of payroll practices, workers’ compensation class codes, audit procedures, and applicable industry rules and regulations.
Ability to research, interpret, and apply guidance from NCCI and other relevant industry sources.
Experience evaluating audit documentation, validating payroll information, and identifying discrepancies.
Familiarity with payroll audit software and related systems.
Proficiency in Microsoft Excel, Word, and Outlook, including reviewing and analyzing payroll data in spreadsheets.
Strong written and verbal communication skills, including the ability to explain audit findings clearly and professionally.
Effective problem-solving, negotiation, and conflict-resolution skills, particularly when addressing questions or disagreements about audit results.
Excellent organizational skills and ability to manage multiple assignments, competing priorities, and time-sensitive deadlines.
Experience coordinating the work of employees, independent contractors, or third-party vendors.
Ability to establish priorities, monitor performance, and maintain accountability for deadlines and work quality.
Strong attention to detail and commitment to accurate, consistent audit practices.
Sound judgment, initiative, and ability to work through complex or unfamiliar audit situations.
Adaptability and a continuous-improvement mindset.
Dependable, collaborative, and committed to professional growth.

Nice To Haves

Experience with Insurity.
Previous supervisory or team leadership experience.
Familiarity with monthly payroll reporting and premium calculations based on actual payroll.
Experience with audit system implementations, workflow improvements, or vendor performance management.
Demonstrated ability and interest in progressing into a department management position.

Responsibilities

Coordinate daily audit operations and distribute assignments among internal staff, independent auditors, and external service providers.
Monitor workloads, turnaround times, productivity measures, and quality standards to ensure established goals are met.
Coach, train, and provide constructive feedback to support employee development and improve team performance.
Work with department leadership to evaluate results, identify service gaps, and implement corrective actions.
Collaborate with underwriting, business development, marketing, information technology, and risk management teams.
Perform and oversee workers’ compensation payroll audits, including year-end and policy cancellation audits.
Review completed audits for accuracy, appropriate classification, supporting documentation, and adherence to applicable rules and procedures.
Research workers’ compensation classification requirements and audit guidance through NCCI and other recognized industry resources.
Coordinate with independent auditors and vendors to resolve discrepancies, address quality concerns, and complete assigned work on time.
Support relationships with policyholders, brokers, and other stakeholders by communicating audit findings and helping resolve questions or disputes.
Ensure audit information is accurately recorded in internal systems to support billing and invoicing.
Support monthly payroll reporting processes, including submission of actual payroll figures and related premium calculations.
Collaborate with department leadership and technology partners to improve audit systems, workflows, and operational efficiency.
Assist with implementation of new payroll audit software and support a smooth transition for internal staff and external audit partners.
Identify opportunities to reduce delays, improve consistency, strengthen quality control, and address operational challenges.