Audit Project Manager - Payment Services

U.S. Bank•Charlotte, NC
•Hybrid

About The Position

The Corporate Audit Services Audit Project Manager (APM) supports audit oversight for U.S. Bank’s Payment Services division, which provides credit, debit, and prepaid card issuance as well as merchant authorization and settlement services. In this dynamic, highly regulated environment, the APM leads audit staff on a project-by-project basis and supervises audit engagements with minimal supervision from managers. The role monitors engagements against their plans and schedules, reviews staff work, and provides coaching and on-the-job training to help ensure engagements conform to internal audit policies and procedures. The APM also assists with audit planning, reporting, and wrap-up; evaluates business processes, risks, and controls; and coordinates audit coverage with other internal audit subject-matter teams and the three lines of defense. The role requires working from a U.S. Bank location three or more days per week.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Seven to ten years of applicable experience.
  • Strong process facilitation, project management, and analytical skills.
  • Business acumen and credibility to help business lines proactively identify and address changing workforce needs.
  • Excellent presentation, interpersonal, written, and verbal communication skills.
  • Proficient computer navigation skills with software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
  • Proficiency with data analytics tools such as AQL, Tableau, SAS, or other tools.
  • Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

  • Relevant large financial-services industry knowledge, including payments processes, products and services such as credit cards and merchant processing, systems, and associated risks and controls.
  • Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends affecting the assigned line of business.
  • Considerable understanding of the business line’s operations, products and services, systems, and associated risks and controls.
  • Considerable knowledge of Risk, Compliance, and Audit competencies.
  • Applicable professional certifications.

Responsibilities

  • Supervise audit staff to deliver timely, high-quality audit engagements, including assessing staff work, providing relevant coaching notes, reviewing supporting facts and conclusions, and ensuring compliance with internal audit policies and procedures.
  • Review audit issues to ensure exposures and significance are included, root causes are identified, and effective and cost-effective corrective actions are developed into appropriate recommendations.
  • Complete or assist managers with audit planning by analyzing business processes, risks, and controls; interviewing auditees; determining scope; evaluating control design adequacy; and developing audit programs.
  • Assist managers with audit reporting and wrap-up, including appropriate disposition of issues and drafting audit reports.
  • Monitor audit engagements against plans and schedules, adjust as needed, and complete work-paper reviews promptly so issues are identified and dispositioned before draft reports are issued.
  • Provide on-the-job training to staff on business products, services and delivery systems; company policies and procedures; applicable laws and regulations; and control frameworks.
  • Collaborate across the three lines of defense on business processes, risks, and controls.
  • Coordinate audit activities with internal audit subject-matter teams, including Information Technology, Anti-Money Laundering, Compliance, Risk Management, and Treasury, to support appropriate and efficient coverage.
  • Manage team workload and assist other audit teams when resources are needed for higher-risk areas.
  • Perform other duties as requested by management.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic and optional term life insurance.
  • Short-term and long-term disability insurance.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation from two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase and 401(k) contribution and pension, subject to eligibility requirements.
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