Audit, Collections, & Discovery Specialist (Information Services Specialist I, Opt. A)

State of Illinois•Springfield, MO

13d•Hybrid

About The Position

The Audit, Collections, & Discovery Specialist serves in the Audit, Collections, & Discovery Unit for the Department of Innovation and Technology, supporting the Illinois Department of Revenue. Under immediate supervision, the position assists higher-level Application Services staff with application services of limited complexity for the enhancement and maintenance of the GenTax Integrated System. The role provides limited programming support for GenTax, including writing SQL with SQL Server for use in business objects or as stand-alone queries. The employee receives instruction in modern systems methodology and standard operating procedures for the structured phases of a system lifecycle. The position also involves continuing education to stay current with information technology products, vendors, techniques, and procedures. This is a union position, and the applicable collective bargaining agreement governs filling the position. The anticipated schedule is Monday through Friday, 7:45 a.m. to 4:15 p.m., though hours may vary. Hybrid work availability is one to five days per week in the office, depending on operational needs. The headquarters is at 101 W Jefferson St, Springfield, Illinois.

Requirements

Knowledge, skill, and mental development equivalent to completion of two years of college with coursework in application services or directly related fields, or satisfactory completion of an agency-sponsored training program.
Qualifying State employees in the Upward Mobility Program may have the stated classification requirements waived by successful completion of a qualifying examination.
Ability to verify identity.
Employment authorization to accept a permanent full-time position with the State of Illinois.
Ability to pass a tax compliance and position-specific agency-required background check.
Self-disclosure of criminal history.
Ability to travel in performance of duties.
Ability to work outside normal hours to meet deadlines.
Ability to use agency-supplied equipment, such as a laptop, personal computer, or work cell phone.
Ability to attend seminars, conferences, and training relevant to job duties.
Ability to lift and carry objects or equipment weighing up to 50 pounds.

Nice To Haves

Elementary knowledge of C#.
Elementary knowledge of SQL Server.
Elementary knowledge of coding or testing business objects.
Elementary knowledge of information technology concepts and principles.
Elementary knowledge of the theories and functions of computer systems.

Responsibilities

Provide limited-complexity application services supporting enhancement and maintenance of the GenTax Integrated System.
Assist higher-level Application Services staff in supporting the Illinois Department of Revenue.
Write SQL using SQL Server for use in business objects or as stand-alone queries.
Learn and apply modern systems methodology and standard operating procedures across the structured phases of a system lifecycle.
Stay current on information technology developments through online training, meetings, training sessions, seminars, and conferences.
Perform other duties assigned or required that are reasonably within the scope of the role.

Benefits

Competitive group insurance benefits, including health, life, dental, and vision plans.
Flexible work schedules when available and dependent upon position.
10–25 days of paid vacation annually; 10 days for the first year of State employment.
12 days of paid sick time annually, with carryover from year to year.
Three paid personal business days per year.
13–14 paid holidays per year, depending on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Voluntary Deferred Compensation Program supplemental retirement plan.
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan.
Tuition Reimbursement Program.
Eligibility for the Federal Public Service Loan Forgiveness Program.