Audit Administrator

N Y C District Council Carpenters Welfare Fund • New York, NY

13d • Onsite

About The Position

The Audit Administrator supports the Funds’ payroll audit, collection, and arbitration processes for signatory employers. The position reviews audit reports for accuracy and completeness; maintains audit and employer records; prepares correspondence and notices; communicates with employers and other parties; processes audit-related payments and allocations; and ensures timely tracking, documentation, and follow-up of matters that may proceed to collection or a hearing. The role requires strong attention to detail, analytical judgment, professionalism, confidentiality, and the ability to manage multiple matters and deadlines in a fast-paced benefits administration environment.

Requirements

• Bachelor’s degree required.
• Relevant experience in union benefit funds, collections or related field may be considered in lieu of a degree.
• Experience maintaining detailed records with a high degree of accuracy.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to prioritize multiple assignments, manage follow-up activities, and meet deadlines in a fast-paced environment.
• Strong analytical, reconciliation, research, and problem-solving abilities.
• Ability to exercise sound judgment, follow established procedures, and identify matters requiring escalation.
• Ability to work independently and collaboratively within a team environment.
• Professional and service-oriented demeanor when interacting with employers, staff, and other parties.
• Proficiency in Microsoft Word, Excel, Outlook, database management systems, and electronic document-management tools.

Responsibilities

• Review and verify payroll audit reports for accuracy, completeness, and compliance with established procedures; coordinate corrections before distribution, as needed.
• Monitor and track the status of payroll audits, including matters involving employer noncompliance, delinquency, collection, settlement, write-off, or arbitration.
• Prepare estimated audit reports when an employer does not comply with a Fund auditor’s request for records or other information.
• Prepare and distribute audit reports, correspondence, demand letters, and arbitration notices in accordance with established procedures and deadlines.
• Communicate professionally with employers, auditors, counsel, collection personnel, and other parties regarding audit findings, payment obligations, disputes, documentation requirements, and arbitration procedures.
• Coordinate and maintain complete documentation required for collection efforts, arbitration proceedings, settlements, write-offs, and other audit-related activities.
• Research and verify employer status, ownership, location, signatory status, and business activity using internal systems and appropriate external resources.
• Review, reconcile, enter, and update audit, collection, payment, and employer data in the audit system, departmental databases, electronic folders, and applicable tracking tools.
• Process audit-related payments and supporting allocation information and coordinate timely handling with Accounting and other internal departments.
• Allocate audit findings following payment, settlement, or an approved write-off, in accordance with established procedures.
• Identify and resolve discrepancies in audit records, employer information, and payment or allocation data through research, analysis, escalation, and follow-up.
• Coordinate employer participation in arbitration proceedings and provide administrative support before, during, and after the proceedings.
• Assist management with reports, case summaries, hearing materials, and other documentation related to audits, collections, and arbitration matters.
• Maintain audit-related records in accordance with departmental procedures, confidentiality requirements, and applicable records-retention standards.
• Participate in cross-training and assist with the training and onboarding of new department staff, as assigned.
• Meet departmental productivity, accuracy, documentation, and turnaround expectations.
• Perform other related duties and assist with special projects or operational initiatives, as assigned.

Benefits

• 100% employer-paid health benefits
• Employer-funded annuity contribution equal to 10% of compensation
• Paid time off
• Professional-development support, including CEBS and continuing-education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level