AudioVisual Field Integration Specialist (Installations) - Naperville, IL (FSI)

Five-Star AudioVisual•Naperville, IL

1d•$28 - $33•Onsite

About The Position

Five-Star AudioVisual is seeking an Audiovisual Field Integration Specialist to support and execute AV installations across commercial spaces, including hotels, resorts, convention spaces, restaurants, and more. This is a hands-on, field-based role that combines project coordination with active participation in system installations. Responsibilities include mounting displays, running cable, and supporting system integration onsite. Because our clients are located nationwide, this position requires extensive travel. Travel may reach approximately 75% of working time and can include frequent flights, overnight stays, and multi-week deployments at customer sites. This position offers the opportunity to work at premier hotels and luxury properties nationwide and is ideal for someone who enjoys working in the field and seeing projects come to life.

Requirements

2+ years of hands-on AV installation experience or a combined field and coordination role
Demonstrated ability to manage both field execution and project responsibilities
Familiarity with commercial AV systems, including DSPs, control systems, and audio/video components
Strong organizational and time management abilities
Exceptional communication skills, both written and verbal
Ability to work independently and adapt to changing project needs
Strong problem-solving and critical thinking skills
Ability to manage multiple projects across current and upcoming timelines
Demonstrated mechanical aptitude and comfort working with hand and power tools
Ability to perform common low-voltage installation tasks, including cable pulling, drilling access pathways, and making minor field modifications to building finishes as required
Effective interpersonal and communication skills with both technical and non-technical stakeholders, including: Director of Integrated Solutions, Director of Information Technology, Hotel partners and onsite contacts, Five-Star operational and field teams
Ability to lift and carry equipment up to 50 pounds
Ability to work on ladders and lifts
Ability to access ceilings, equipment racks, and other installation areas
Valid driver's license and ability to travel

Nice To Haves

Exposure to platforms such as Crestron, Extron, QSC, or Biamp preferred
Working knowledge of project management platforms (such as D-Tools)
DMX lighting control systems (preferred)
Managed network switches, VLANs, and basic network administration (preferred)
Dante audio networking (preferred)
CTS or related AV certifications
AutoCAD, Visio, or similar system documentation tools

Responsibilities

Support multiple AV installation projects, ensuring timelines, budgets, and quality standards are met
Collaborate with project managers, clients, contractors, and internal teams
Maintain consistent communication on project progress, risks, and updates
Participate in onsite installations including mounting displays, installing equipment, and pulling cable
Work in ceiling, wall, and structured environments as needed
Support system setup and commissioning (displays, audio systems, video conferencing, control platforms)
Ensure work is completed safely, efficiently, and to company standards
Apply working knowledge of AV systems, including DSPs, control systems, and audio/video components
Troubleshoot installation and configuration issues in the field
Partner with technical resources to resolve challenges
Assist with basic DSP and control system configuration
Support system testing, calibration, and performance validation
Create signal flow diagrams and system documentation
Track project milestones, installation progress, and site updates
Experience tracking project inventory, equipment allocations, and material usage across multiple active projects
Perform system quality checks and final testing prior to client handoff
Support client walkthroughs and basic system training
Serve as a professional onsite representative, ensuring a high-quality client experience