Audiovisual (AV) Solutions Sales Account Manager

HCI Systems•Bell, CA
•$60,000 - $300,000

About The Position

HCI Systems, Inc. is seeking a motivated sales professional to develop and nurture client relationships in the AV integration space, grow business, and ensure client satisfaction as the company expands its enterprise AV solutions. The role involves identifying prospective customers, leading sales opportunities from proposal through closing, managing customer accounts, and coordinating with engineering, project management, and field service teams to support successful delivery. Compensation includes potential commissions earned on sales.

Requirements

  • Associate degree or equivalent experience required.
  • Over 10 years of experience in consultative sales and customer support within the AV/IT or a similar technology industry.
  • Comprehensive knowledge of AV/IT products, design, engineering, and the industry.
  • Proficiency with Windows, Microsoft Office, and customer relationship management (CRM) software.
  • Excellent verbal and written communication skills, active listening, and persuasive prospecting techniques.
  • Ability to drive multiple concurrent opportunities through the sales cycle to closure, with a focus on high-margin leads.
  • Strong commitment to exceptional customer service and ability to conduct needs analyses and site surveys effectively.

Nice To Haves

  • Bachelor’s degree in marketing, business, or engineering.
  • Familiarity with fire life safety or low voltage systems.

Responsibilities

  • Prospect and cultivate new client relationships, identifying and educating prospective customers about HCI’s enterprise AV solutions and services.
  • Lead sales opportunities from proposal development through closing, including preparing scopes of work, communicating project scope, and managing change-order costs.
  • Serve as the primary client contact and establish and maintain partnerships before, during, and after the sales process.
  • Manage customer accounts and foster sales growth within active accounts.
  • Collaborate with engineering, project management, and field service teams to support customer satisfaction and successful project delivery.
  • Build market awareness through networking, presentations, event attendance, and participation in industry associations.
  • Provide sales forecast data and other relevant reports to management as needed.

Benefits

  • 401(k) with matching.
  • Reduced-cost medical, dental, and vision insurance.
  • Flexible spending accounts.
  • Voluntary life insurance, disability, and accident coverage.
  • Paid holidays and PTO plan.
  • Weekly pay.
  • Employee appreciation events and department outings.
  • Wellness programs.
  • Pet insurance.
  • Opportunities for advancement.
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