Audiology Support Specialist | Medical Assistant

Staffing Proxy•Anchorage, AK

4d•Onsite

About The Position

Alaska Hearing and Tinnitus Center is seeking an Audiology Support Specialist to join its team in Anchorage, Alaska. This role assists the audiologist with daily clinical and administrative tasks to improve patient flow and practice efficiency. The position primarily provides hands-on audiology and hearing-aid support, with a portion of the day spent assisting with front-office responsibilities. Previous audiology experience is not required.

Requirements

Comfortable working directly with patients in a clinical setting
Comfortable learning hearing aid technology, basic maintenance, and troubleshooting
Strong computer and administrative skills
Ability to manage both clinical support and front-office responsibilities
Strong attention to detail and ability to follow established procedures

Nice To Haves

Experience in a medical office or healthcare setting preferred
Medical Assistant, Dental Assistant, or similar experience is a plus

Responsibilities

Clean hearing aids and perform basic maintenance and repairs, including replacing tubing, domes, wax guards, battery doors, microphone covers, and windscreens
Troubleshoot hearing-aid concerns and escalate clinical or technical issues to the audiologist as needed
Support the audiologist with patient flow and daily clinical needs
Contact patients who are due for service, warranty checks, annual exams, or follow-up care
Address recall issues promptly and efficiently, coordinating with the audiologist and the manufacturer as needed.
Keep the hearing aid lab organized, clean, and well-stocked
Greet patients and assist with check-in and check-out
Answer phones and schedule appointments
Assist with general front-office tasks and administrative support