Audiology Assistant

Nemours Children's Health•Orlando, FL

2d•Onsite

About The Position

This position serves as an important liaison between the audiology manager, staff audiologists, patient/ families, and other care team members. Provides support services to the staff audiologists at Nemours Children’s Hospital and the Central Florida satellites. Facilitates scheduling and coordinating hearing evaluations, cochlear implant evaluations, hearing aid fittings, and special tests such as Auditory Processing (AP) evaluations and Auditory Brainstem Response (ABR) evaluations. Coordinates patient flow, reviewing patient charts for current information, obtaining information that is critical for the visit.

Requirements

High School Diploma required.
Minimum of 6 months healthcare experience is required.
American Heart Association BLS Certification required upon hire.

Responsibilities

Schedules/cancels/reschedules and confirms patient appointments with courtesy, providing assistance and information as needed. Responsible for looking over the schedule 3 days in advanced for any appointments that are scheduled inappropriately.
Schedules all device (hearing aid and/or bone anchored) patients for appropriate appointments, ABR’s (both sedated and non-sedated), Auditory Processing evaluations, and cortical evaluations.
Orders hearing aid and bone-anchored hearing device equipment. Prepares PO requests and checks equipment once received.
Works closely with CI coordinator to manage patient appointments and equipment needs.
Maintains and updates the ABR OR and Sleep Deprived calendars. Coordinates with OR schedulers on cases needing extra attention.
Cleans and sanitizes patient rooms between each appointment and at end of the day. Requests a deep-cleaning by housekeeping, as needed.
Checks audiology clinic organization weekly, stocks necessary clinic supplies in rooms, checks hand sanitizer dispensers and reports the need to have them filled. Orders clinic supplies as needed.
Provides administrative support for all audiologists, maintains all schedules for the audiologist.
Provide cross coverage with other audiology assistants, as needed.
Completes additional clinical and clerical duties as assigned.