Audiology Assistant
VCU Health•Richmond, VA
•Onsite
About The Position
The Audiology Assistant supports the hearing aid program and provides assistance to the audiologists.
Requirements
- 5+ years of customer service, project/office management.
- Associate’s degree or commensurate experience in the field.
Nice To Haves
- Experience working with persons with hearing loss and/or with children.
- Bachelor’s degree
Responsibilities
- Interact with patients and determine subjective problem with the patient’s hearing aid.
- Evaluate malfunctioning hearing aids for objective cause of problem (including electroacoustical analysis and listening check).
- Make simple repairs if in-office repair is possible, package and send for repair if off-site repair is needed.
- Track orders in-process, unpack repaired aids and call patient to arrange for pickup.
- Make detailed chart notes and copies of repair slips/invoices.
- Keep track of hearing aid and cochlear implant accessory stock and restock as necessary.
- Assist audiologist as needed in play audiometry during pediatric hearing testing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
