Audio Visual Technician

TEKsystems • New Haven, CT

1d • $25 - $25 • Onsite

About The Position

We are seeking a dependable and customer-focused Audio Visual Technician to provide technical support for meetings, events, and technology-enabled environments. This role is responsible for the setup, operation, troubleshooting, maintenance, and repair of audiovisual equipment while delivering an exceptional customer experience. The ideal candidate will possess strong hardware and software troubleshooting skills, experience supporting live events, and the ability to provide white-glove support to leadership and other key stakeholders.

Requirements

• Experience troubleshooting hardware and software issues.
• Ability to follow direction and complete IT-related troubleshooting tasks.
• Strong customer service and interpersonal communication skills.
• Ability to remain calm and professional in high-pressure situations.
• Comfortable supporting live events and customer-facing environments.
• Strong problem-solving and organizational skills.

Nice To Haves

• Experience working with AV equipment is strongly preferred.
• Previous experience as an Audio Visual Technician, AV Support Technician, Low Voltage Technician, Low Voltage Installer, Event Technology Technician, or similar role.
• Experience providing executive or white-glove technical support.
• Familiarity with audiovisual system maintenance and event support.

Responsibilities

• Set up, operate, and troubleshoot audiovisual equipment for meetings, presentations, and special events.
• Provide frontline technical support for audiovisual and related technology systems.
• Assist end users with the operation and functionality of audiovisual equipment.
• Monitor live events and quickly resolve technical issues to ensure seamless operation.
• Deliver white-glove technical support to leadership and high-level stakeholders.
• Perform routine testing, maintenance, cleaning, and repair of audiovisual equipment.
• Execute service requests related to event and technology support.
• Document service requests, technical issues, and resolutions in tracking systems.
• Perform scheduled preventative maintenance on audiovisual systems and equipment.
• Follow established procedures and direction related to technical support and troubleshooting.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed