Audio Visual Technician

SJSU Student Union • San Jose, CA

4d • Onsite

About The Position

The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators. Mission The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience. Job Summary The Audio Visual Technician is responsible for the first point of contact for clients and guests in an event space. They perform services such as the setup, operation, and strike of event spaces, audio, lighting, video, staging, electrical and/or other technical equipment, and provides high quality, efficient, and effective production of events within SU Facilities and other indoor/outdoor campus locations. Under direct supervision of the Assistant Manager, performs AV technical services and maintenance as assigned.

Requirements

• Requires an Associate of Arts, Science or General Studies degree with a minimum of 1 year of experience in technician role and responsible for technical assignments.
• 1-2 years’ experience in customer service-based environment.
• Current CPR/First Aid and AED certifications required or must be obtained within the first month of employment.
• A strong ear for sound variants and technical aptitude.
• Scissor and Fork/High Lift certification. during first six months of employment.
• Basic understanding of sound, lighting, and video systems.
• Basic understanding of electricity, including electrical theory and safety.
• Basic understanding of staging and rigging principles and safety procedures.
• Basic computer skills and basic understanding of Microsoft Office preferred.
• Maintains professional attitude and conduct at all times as a customer service example for event clients and guests, and for other Event Services and Student Union staff.
• Ability to rapidly acquire and develop skills and an ability to follow directions.
• Good verbal and written communication skills and ability to prepare written reports as necessary.
• Demonstrated ability to make decisions and judgements that will reflect positively on the Student Union.
• Ability to work with little or no supervision and ability to direct the work of others.
• Working knowledge of SU policies and procedures and familiarity with Occupational Health and Safety.
• Experience in computer applications such as: Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint, etc.).

Nice To Haves

• Bachelor’s degree with 1-2 years previous experience with live event production strongly preferred
• Advanced knowledge of AV services and technical application of equipment.
• 2 years’ experience in customer service-based environment.

Responsibilities

• Provides AV support, services and resources including but not limited to set up, strike, and operation of audio, lighting, video, staging, electrical, and/or other technical equipment.
• Supervises use of SU audio visual technical equipment by campus or outside groups during events.
• Assists clients, guests, and/or other SU staff in operation of audiovisual systems.
• Assists in maintenance, troubleshooting, and repair of technical systems and equipment.
• Assists in training of other Audio-Visual Technicians and/or other SU staff in the operation of technical systems, including safety, and in monitoring of performance.
• Assist Student Union Event Services team members in supporting all special event programs and services
• Assist SU Operations team in the implementation of the protocols for safety, security building patrons during SU building events.
• Participates in meetings as needed for the purpose of conveying and gathering information required to perform job functions.
• Assist the Director of Facilities to report maintenance concerns and damage to equipment and resources.
• Works with SUI Student Success and Assessment team to ensures learning outcomes are developed and assessed annually for the student staff.
• Performs additional job-related duties as assigned.

Benefits

• This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical, Dental & Vision insurance (fully paid on selected packages by the company for the employee and dependents), Life and Supplemental Insurance, Vacation, Sick Leave, paid Holidays, 403(b) retirement program, tuition reimbursement, employee development opportunities and more.
• Post-Employment Benefits: The Student Union, Inc. provides lifetime retiree medical and dental coverage to eligible employees and their dependents who retire at the age of 55 and have 5 or more years of employment with the Student Union, Inc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees