Audio Visual Technician-Level 1(Full time; Swing)

Harrah's Cherokee Casino Resort•Cherokee, NC

16h•Onsite

About The Position

Perform audio visual integration and installation for Harrah’s Cherokee Casino Resort. Maintain and operate audio visual systems including the casino floor, hotel and back of house distributed audio and digital signage systems and networks, Triple Play server and Scala CMS, floor wide music and messaging system, and the Daktronics reader board systems. Set-up, operate, and support technical event services including sound reinforcement, video production, lighting, and rigging for all event venues and convention spaces.

Requirements

High school diploma or GED required
Two years demonstrated experience in the A/V integration, or production field required

Nice To Haves

Level 2 5 Years’ Experience demonstrated experience in the A/V integration, or production field required
Associates Degree from an accredited educational institution preferred
Must demonstrate the following essential knowledge and skills: Excellent oral and communication skills
Excellent interpersonal skills
Ability to excel in a self-directed environment
Motivated self-starter
Excellent customer service skills
Neat, professional appearance with excellent personal hygiene
Documented teamwork behaviors and attitudes

Responsibilities

Perform all aspects of the casino floor, hotel, and back of house audio visual integration, expansion, upgrades, and relocation
Operate audio and video, and lighting systems for promotional and other events at various locations around the property including the casino floor, convention spaces, Event Center, and other venues
Perform rigging in convention and event spaces
Proficient with lighting and sound consoles
Troubleshoot issues in all audio, video, lighting, computer, and network systems maintained by the Entertainment department
Assist in inventory of all existing and future audio-visual equipment and maintain and repair as necessary
Participate in video production of events and hybrid events as needed at the property including camera operation, video switching, and content broadcast
Record and edit video for a variety of client and property needs
Ensure proper audiovisual needs are met for all external and internal clients and functions
Train clients and property end users on use of audio-visual systems
Operate motorized vehicles, I.e., hydraulic, and electrically powered high reach (man lift)
Capable of handling routine internal customer inquiries and incidents. Refer situations to superiors as appropriate
Maintain and operate Triple Play/SCALA systems and Daktronics reader board systems
Maintain and operate Evertz video switching system, Com3000, DirecTV system
Maintain and operate property audio/video/control networks in conjunction with IT Network Specialists.
Responsible for the set-up, operation, and maintenance of A/V equipment used for conventions, meetings, and special events including laptop computers and peripherals, video projectors, video screens, flat panel monitors, televisions, video cameras, video playback devices, slide projectors, overhead projectors, wired and wireless microphones, analog and digital audio mixing consoles, easels, and flip charts
Responsible for the set-up and operation of audio and video equipment associated with events in the Myst Bar, Wicked Weed, and other venues at the property
Work in conjunction with the Audio Visual Manager, other A/V Technicians, Production Manager, Production Technicians, Entertainment Manager, Media Coordinator, Special Events and Promotions, and artist representatives to ensure projects and events are executed successfully and internal/external customer service levels are maintained to the highest degree
Provide fast and friendly service to all guests
Other duties as required, including assistance in the set-up and break-down of stage sets, meeting spaces and events and special projects as assigned
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner