Audio Visual Systems Support Technician

The University of Texas at Austin•Austin, UT

4d•Onsite

About The Position

Join Liberal Arts Instructional Technology Services (LAITS), a unique service department dedicated to creating, maintaining, and promoting technology within the College of Liberal Arts at The University of Texas at Austin. This position provides life/work balance with a 40-hour, typical work week. Evening, weekend, and holiday hours may be required as needed. On-campus work is required. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. UT Austin offers a competitive benefits package that includes: 100% employer-paid basic medical coverage for employee, optional medical insurance for employee’s dependents - up to 50% employer-paid, optional dental, vision, and term life insurance for employees and dependents, paid holiday time off each year, 12 days of paid vacation time off per year for new employees, 12 days of paid sick leave per year, matching contribution to Teacher Retirement System (TRS), Staff Tuition Assistance Program, and access to Recreation & Health Facilities. As part of the LAITS Classroom Support Team, this position will support, maintain, and troubleshoot the multimedia technology in General Purpose Classrooms and departmental spaces across campus.

Requirements

Skills comparable to two years of experience in the skilled construction and maintenance of audio/visual equipment.
Relevant education and experience may be substituted as appropriate.
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
Class "C" operator's driver's license.
Provide a current three year driving record from the current state of residence.
If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Nice To Haves

High school graduation or GED.
Bachelor's degree.
More than four years of experience in the skilled maintenance and repair of multimedia equipment.
Professional experience in a university setting.
Demonstrated ability to work well both independently and as part of a team or crew.
Professional experience in customer service or support roles.
Experience maintaining Crestron-controlled AV systems.
Experience supervising student employees.
Experience with video-conferencing, distance learning, and lecture capture solutions.

Responsibilities

Perform highly-skilled and technical work involving the installation, operation, maintenance and support of audio/visual and AV control system equipment.
Provide technical assistance in the planning, construction, repair, and renovation of classroom technology systems.
Provide technical support for the operations of the Liberal Arts Classroom Help Desk.
Identify and repair faults and failures within complex audio/visual systems.
Assist faculty and other classroom users with the operation of multimedia and computer systems.
Assist in training and supervising a team of student employees responsible for providing specialized, technical support.
Provide on-call telephone and technical support to classroom users sometimes outside of normal business hours.
Assist with management of inventory in Liberal Arts technology classrooms.
Other related functions as assigned.