Audio Visual AV Support Technician

US Tech Solutions • Milpitas, CA

1h

About The Position

The ideal candidate will have a track record of supporting AV operations in a commercial enterprise environment, has expertise in AV systems along with excellent interpersonal and written communication skills.

Requirements

• 3+ years of relevant work experience in AV operations.
• Experienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flow.
• Understanding of basic networking technology, video transmission over network.
• Be able to troubleshoot video conference rooms.
• AV Support Zoom room or Conference room setup.
• Troubleshoot video conference rooms.

Responsibilities

• Provide break fix and troubleshooting support for AV systems and related technologies in the conference rooms, offices, and specialty spaces.
• Expert in AV systems and devices installation and proactive operations maintenance service.
• Support daily room sweeps and related escalations of conference rooms, digital signages, LED walls, meeting spaces, etc.
• Provide support for events setup and decommission.
• Service Conference Rooms (Zoom) and User Cubical for break\fix, resolve issues, triage incidents and requests of various IT Services.
• Support commissioning/installation and turnover of new conference rooms and other AV areas.
• Coordinate equipment RMAs.
• Work with projectors, sound systems, microphones, sound mixing equipment, overhead projectors, video equipment, adjust amplifiers, video screens, virtual conferencing systems, AV racks, and speakers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree