Audio Visual Specialist

nFocus Solutions•Fort Lee, VA

1d•Onsite

About The Position

Join the CASCOM G-6 team providing hands-on audiovisual (AV) support across T2COM classrooms and command events. This role ensures reliable classroom technology, seamless presentations, and high-quality audio/visual production, directly supporting Army training and leadership engagements.

Requirements

Minimum 3–5+ years of experience supporting audiovisual systems in classroom, enterprise, or event environments
Experience with: AV equipment (projectors, displays, sound systems, control systems)
Experience with: Video teleconferencing (VTC/VTT) and hybrid classroom technologies
Experience with: Signal flow, wiring diagrams, and cabling (e.g., CAT6)
Experience troubleshooting: Audio/video quality issues, connectivity, and system performance problems
Experience supporting: Live events, presentations, and multi-day conferences
Familiarity with: Ticketing systems (AESMP, VIAMS, or similar)
Familiarity with: Inventory and asset management processes
Strong customer service and communication skills in high-visibility, real-time environments
Ability to lift, move, and transport AV equipment as required
Associate’s degree in Audio Visual Technology, Information Technology, or related field (OR equivalent combination of education and experience)
Security+ (IAT II) required

Responsibilities

Provide daily on-site operational and sustainment support for classroom AV systems, including hardware, software, networking, and video tele-training (VTT) systems
Maintain daily logs of performance tasks, customer requests, system status, and known issues
Capture and manage sustainment activities using AESMP and T2COM ECP ticketing systems, ensuring tickets are tracked through resolution and closure
Perform preventive maintenance (PMCS) on classroom AV equipment, including cleaning systems, replacing projector bulbs/filters, and maintaining equipment cabinets
Troubleshoot and resolve AV system issues, including hardware failures, signal flow problems, and connectivity issues
Interpret AV wiring diagrams and schematics, and perform basic repairs (e.g., CAT6 cabling)
Maintain accountability of Government Furnished Equipment (GFE), repair parts, and AV inventory, including tracking usage and reporting
Manage shipping/receiving, labeling, packaging, and tracking of AV equipment and repair parts
Support classroom instruction and daily operations, assisting instructors and staff with AV equipment use
Set up, configure, test, operate, and tear down AV equipment for presentations, ceremonies, conferences, and special events
Coordinate with customers to determine AV requirements, conduct site surveys, and validate setup needs (power, layout, equipment)
Monitor live events and adjust audio levels, mixers, filters, and equalizers to ensure high-quality sound and video output
Support and manage the AV loaner program, including issuing, tracking, and receiving equipment
Provide training and briefings to users on AV systems and instructional technologies
Maintain a Common Operating Picture (COP) of all classroom AV systems and their operational status
Utilize and manage VIAMS or equivalent systems for AV asset and service tracking
Design and support visual and multimedia products for presentations and events as required