Audio Visual Service Technician

TEKsystems•New York, NY

2d•$45 - $60•Onsite

About The Position

TEKsystems is partnering with one of the top enterprise AV integrators in the region to place an experienced AV Service Technician on a long-term contract engagement — minimum 3 years — supporting a well-established client base. You'll be embedded as the go-to field expert, building real relationships with enterprise clients and working on some of the most sophisticated AV systems in the market — executive boardrooms, conference centers, and high-end corporate environments.

Requirements

3+ years of AV field service experience (5+ years of installation experience will be considered)
Hands-on experience with Crestron and/or AMX systems — this is a must
Strong troubleshooting instincts — you know how to isolate a problem and own it through resolution
Comfortable working independently in executive and customer-facing environments
Own basic hand tools and understand proper field practices
Strong written and verbal communication skills

Nice To Haves

CTS certification — highly preferred
Two-year technical degree or equivalent hands-on experience

Responsibilities

Diagnosing and resolving system, signal, and connectivity issues across complex AV environments
Performing preventative maintenance on client systems
Conducting site surveys to support service agreements and quotes
Writing clear service reports and maintaining system documentation
Managing multiple service calls and priorities independently across the CT/MA territory
Interfacing directly with enterprise-level clients — you're the face of the operation in the field
Mentoring junior and intermediate technicians when the opportunity arises