Audience Data Analysis Intern

Huntington Public Library•San Marino, CA

2d•Onsite

About The Position

The Audience Data Analysis Intern position, funded by the Tianqiao and Chrissy Chen Science Initiative, offers students aspiring to work in museums hands-on experience with professionals in data management and analysis. This role supports The Huntington's first member and visitor-focused self-service portal by ensuring timely and accurate data analysis. The ideal candidate is proactive, highly organized, and comfortable in a fast-paced, collaborative environment. This is a 9-week, part-time opportunity from June 1 – July 31, suitable for someone interested in data analysis or customer relationship management (CRM) administration. The intern will demonstrate experience working with diverse populations using a welcoming, inclusive, and accessible approach.

Requirements

Must be a current university student or recent graduate (1 year max).
Strong ability to work independently.
Strong communication skills using Microsoft Teams, Outlook or equivalent programs.
Excellent documentation abilities.
Familiarity with audience data, reporting and list generation.
Ability and willingness to apply analytical skills related to data hygiene and governance tasks.
Applicants must be undergraduate or graduate students (minimum age 18) whose field of study aligns with the internship opportunity.
This internship is available to Los Angeles area residents.

Nice To Haves

Have an interest in cultural heritage organizations and sites.
Have an interest in audience data and/or customer relationship management.
Experience with Excel, SQL, Python, automation flows or equivalent data analysis programs.

Responsibilities

Participate in Internship programming led by the Internship Coordinator.
Create and present a final project based on the work done during the 9-week internship.
Identify potential duplicate contacts in the audience data hub (Salesforce), investigate potential root causes, and make a case for relevant and accurate merges where indicated.
Reformat and clean data exported from related databases.
Document processes including data definitions, data crosswalks between integrated systems, and reporting criteria.
Validate reports in our data analytics tool and create new visualizations and dashboards to address departmental requirements.
Assist client departments with reporting requests.
May perform other related duties as assigned.