Auction Assistant (Bilingual)

RBEX INC DBA APPLE TOWING CO.•Houston, TX

1d•Remote

About The Position

The Auction Assistant supports a nationwide network of managers, employees, customers, and sub-contracted vendors through a variety of time-sensitive tasks to effectively liquidate federally seized assets for the U.S. government and ensure contract compliance. This role requires adherence to company policies, procedures, and state or federal laws. The position involves managing incoming auction inventory, preparing assets for online auctions, ensuring accuracy of sale information, uploading inventory to the auction platform, and managing assets throughout the sale. Additionally, the assistant provides customer support and technical assistance to bidders, prepares sale documents, reviews auction listings, and assists with marketing materials. Responsibilities also include emailing bid results and invoices, managing payments, executing title work, obtaining electronic signatures, releasing inventory, mailing documents, generating closeout reports, invoicing vendors, wiring funds, and submitting proceeds checks. All tasks are performed electronically.

Requirements

Highly organized and extremely detail oriented with a strong sense of urgency.
Ability to multi-task and thrive in a high volume, fast-paced environment.
Takes direction with the ability to revise and adapt to changes in policy, procedure, and law.
Enjoys working with the public and has excellent verbal and written communication skills.
Strong typing and computer skills with experience using Microsoft Office, including Word, Excel and Outlook.
Honest, dependable, and eager to learn.
Bilingual

Nice To Haves

Auction Flex software
TOPS software
photo editing software

Responsibilities

Manage incoming auction inventory.
Digitally prepare and assign assets to upcoming auctions.
Ensure all photos are edited and all information pertaining to the sale is obtained, complete, and accurate.
Upload inventory to the website/online auction platform.
Manage assets throughout the duration of the sale.
Ensure customers and vendors receive prompt, efficient, and courteous attention.
Provide customer support and technical assistance to bidders.
Prepare files and complete preliminary sale documents.
Review auction listings for discrepancies or needed revisions.
Prepare or assist with marketing material.
Email bid results and invoices.
Manage incoming payments.
Execute title work.
Submit and obtain electronic signatures.
Email inventory releases.
Mail out documents.
Generate and prepare closeout reporting.
Invoice and bill vendors.
Wire funds and submit proceeds checks.