Queen Mary Hotel - Attractions Tour Guide
About The Position
Join our team as Attractions Tour Guide! Are you ready to set sail on a new adventure? We’re searching for an Attractions Tour Guide to join our crew aboard the legendary Queen Mary! As our newest guide, you’ll get to share fascinating stories, spark curiosity, and answer all kinds of questions as you lead guests through the ship’s enchanting history. Your mission? To deliver unforgettable experiences in a friendly, upbeat, and professional style—making every tour as legendary as the Queen Mary herself! About the Queen Mary Docked at the Port of Long Beach, the Queen Mary dazzles with Art Deco style, ocean views, and Hollywood history! Step aboard this legendary liner with 314 staterooms, royal suites, and a past packed with famous faces. Explore unique event spaces, dine at top-notch restaurants, and shop 'til you drop. Whether you’re a history buff, thrill-seeker chasing ghost stories, or here for lively festivals and concerts, the Queen Mary promises adventure for every guest!
Requirements
- High school diploma or equivalent
- Basic computer skills
- Previous experience as a tour guide or attractions host
- A passion for the Queen Mary’s history
- Strong ability to learn and retain historical and technical information
- Excellent communication skills and attention to detail
- Ability to stand, walk, and work flexible hours, including nights and weekends
Nice To Haves
- Bilingual Spanish Speaker Preferred
Responsibilities
- Welcome every guest and coworker with enthusiasm, ensuring everyone feels valued and appreciated.
- Maintain excellent attendance, grooming, and uniform standards to represent the team professionally.
- Share up-to-date insights about the Queen Mary and confidently present engaging tour scripts to guests.
- Open and close attraction areas, provide accurate information, assist teammates, and respond to guest inquiries with clarity and warmth.
Benefits
- Daily Pay
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
