Attraction Attendant (age 16+)

Wahooz•Meridian, ID

2d•Hybrid

About The Position

This role involves attending to the needs of park guests and employees, ensuring guest safety, and maintaining operational standards. The attendant will interact with guests, answer questions, and follow company policies and procedures. Responsibilities include daily inspections, ensuring positive guest relations, and responding to radio communications. The position also requires participation in monthly walkthroughs and working on daily project lists for continuous productivity.

Requirements

Must be able to work on 2 of the 3 weekend days (Friday, Saturday and Sunday)
Basic understanding of computers be able to troubleshoot computer issues
A basic knowledge of Point-of Sale/Ticketing Software
Excellent verbal and written communication
Time Management
Guest Service
Decision Making/ Fair Judgment
Initiative driven
Consistent and always striving to do better
Mathematical abilities
Must be able to work inside and outside with constant sitting, standing, walking, vision, hearing, and talking and fine motor skills
Must be able to reach forward and above shoulder height, bending, twisting, kneeling, and crouching
Must be able to lift, push, and pull a maximum of 50 pounds
Use Ladders

Nice To Haves

Self Motivated and consistent
Great Guest Service including conflict resolution and the ability to remain calm
Honesty, Integrity and Trustworthiness
Personable, Fun and Friendly
Optimistic / Professional Attitude
Team Player who is committed to building a team that functions in unison to reach their goals

Responsibilities

Smiles and attends to the needs of park guests and employees
Provides quality interaction and service
Ensures guest safety and proper use of all safety equipment
Provides answers to guests’ and employee’ questions
Follows established guidelines for grooming, uniform, and operating policies and procedures outlined in company handbooks
Conducts daily inspections of their assigned area to maintain standards of safety, cleanliness, and efficiency
Ensures positive guest relations, guest behavior, and guest attire
Takes responsibility for their actions
Directs minor guest/employee issues to the Team Leader, supervisor or manager on duty assigned to their area (inside or outside)
Responds to codes that go over the radio communication system
Performs job functions within all policies and procedures as noted in the employee handbooks
Completes checklists and ensures everything is done thoroughly
Takes part in making sure the monthly walkthrough is successful
Responsible for working on daily project lists for continuous productivity
Performs all other job functions as required