Attendee Management Specialist

UnitedHealth Group•Tampa, FL

23h•$60,200 - $107,400•Remote

About The Position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Attendee Management Specialist is a vital member of the UnitedHealth Group’s Events Center of Excellence, supporting both internal, external and executive events. This role is responsible for managing event attendee invitation and registration process to ensure consistency with brand and corporate requirements across high-priority enterprise programs. Daily duties include strategic planning and collaboration with internal stakeholders on the attendee management portion of their events. Success in this role requires comfort navigating a highly matrixed organization, managing multiple stakeholders, and adapting to shifting priorities. This position requires the ability to work in a fast-paced environment with a desire to drive successful and productive outcomes on a consistent basis. The ideal candidate is highly organized, detail-oriented, thrives in collaborative and fast paced environment and has a passion for corporate events. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of the training will be during normal business hours.

Requirements

High School Diploma/GED
Must be 18 years of age OR older
3+ years of experience with attendee management within a corporate centralized event planning function
3+ years of experience in a deadline driven environment with ability to manage competing priorities and stakeholder expectations
3+ years of experience with transportation logistics for flights and ground transfers
2+ years of experience with Cvent Event Registration and Cvent On Arrival
3+ years of experience in Microsoft office suite including Microsoft Word, Microsoft Excel, Microsoft Outlook and Microsoft PowerPoint, Teams
Ability to travel up to 25%25 of the time (Domestic) for onsite event execution
Ability to work full time (40 hours/week) Monday - Friday, with flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30 AM - 5:00 PM
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Strong organizational skills and attention to detail. Ability to work independently while supporting multiple events.
Demonstrated ability to meet deadlines

Nice To Haves

Experience in a strategic meeting management function within a Fortune 500 firm
Experience with Adobe platforms (e.g., Workfront)
Experience with Ariba and Concur
Familiarity with inventory management systems or tools
Ability to work a hybrid schedule, with four days per week onsite at 1 Optum Circle, Eden Prairie, MN 55344
Reside within commutable distance to the office at 1 Optum Circle, Eden Prairie, MN 55344

Responsibilities

Manage end-to-end attendee management that drives consistent experience, providing on-site support when needed
Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development
Provide ongoing reports to Event Managers and business partners regarding registration, reporting, attendee communications and mobile app deployment
Maintain and build strong working relationships with cross-functional peers while adhering to established RACI (Responsible, Accountable, Consulted, Informed) / workstream guidelines for events
Partner with key vendors to ensure accurate hotel accommodations and flight manifests