Attendant, Room

Holland America/Princess Alaska-Yukon Land Operations•Healy, AK

119d

About The Position

Room Attendants are the foundation of an excellent guest stay. They provide a pleasant and comfortable experience for guests and team members by keeping guest rooms and guest areas clean and sanitized, supporting safety standards, and assisting guests as needed. The Housekeeping team is described as a diverse group of passionate individuals who work together. The position offers afternoon finishes, leaving time to explore Alaska.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Prioritize work and maintain attention to time constraints in a team or group environment.
Organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, or work on feet for a minimum of 8 hours per day.

Responsibilities

Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
Communicate service or technical updates, requests, and concerns to supervisors and other team members.
Keep housekeeping storage areas organized, uncluttered, and free from cross-contamination.
Complete regular projects and deep-cleaning.
Interact and communicate with guests, provide property-specific and local information, answer questions, and share concerns with a supervisor while creating memorable guest experiences.