Attendant - Guest Services

Lion Country Safari, Inc.- FL•Loxahatchee Groves, FL

10d•Onsite

About The Position

Lion Country Safari is looking for Guest Service Attendants who have a positive attitude, outgoing personality and great attention to detail. The primary job functions of this position will include: providing a positive first impression to guests as they arrive for their visits, selling tickets and checking different types of admission tickets, responding to guest inquiries over the phone, in person and via email, assisting office staff with administrative duties, and supplementing other departments with tasks related to the guest experience.

Requirements

Must have valid Florida driver’s license
Ability to work independently without constant supervision and in a team setting
Maintain a professional appearance and interact positively with all guests
Ability to lift, carry, move, and organize materials, while performing frequent bending, reaching, and repetitive tasks.
Must be able to work outside in all types of weather conditions, including heat and rain
All applicants must be available to work weekends and holidays.
Reliable transportation

Nice To Haves

Familiarity with computers and experience with sales software is preferred

Responsibilities

Maintain a clean, presentable workplace and professional appearance
Welcome guests to the park with a positive attitude
Maintain good knowledge of park attractions, animals and special offers
Sell tickets and annual passes, as well as redeem third-party tickets, complimentary passes, and other forms of admission
Operate the point-of-sale (POS) system and efficiently use company computers, phones, printers, credit card processors, and other office equipment.
Help maintain cleanliness around the park and be an ambassador in all guest areas
Follow all park policies and procedures, especially regarding safety.