Attendant - Gondola Rides

The Venetian Las Vegas•Las Vegas, NV

2d•Onsite

About The Position

The primary responsibility of the Attendant - Gondola is to sell Gondola Tickets to guests and assist them through the ride. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Requirements

21 years of age.
Proof of authorization/eligibility to be in the United States.
High School Diploma or equivalent.
Must be able to obtain and maintain any other certification or license, as required by law or policy.
Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
Ability to communicate clearly and effectively in English, both in spoken and written form.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.

Nice To Haves

Reservations or Cashier experience preferred.
Provide outstanding Customer Service.

Responsibilities

Assist guests with the purchase of Gondola Tickets and through the Gondola experience.
Schedule reservation times and complete ticketing transactions.
Interact with guests while planning their Gondola experience.
Greet guests as they arrive for their reservation.
Provide a service or assistance to meet the needs of a guest, client or customer.
Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
Comply with policies and procedures of the department or section in order to complete service satisfactorily.
Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service.
Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times.
Team Members are required to observe the Company’s standards, work requirements and rules of conduct.