Attendant - Driving

SP Plus•Van Nuys, CA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Attendant - Driving helps deliver a seamless parking experience by directing customers, assisting with parking-related needs, monitoring the facility, and supporting its operations. The position is based in Van Nuys, California.

Requirements

  • Valid state driver’s license with current address and acceptable driving record.
  • Proof of eligibility to work legally in the U.S.; valid documentation must be provided if hired.
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).

Responsibilities

  • Provide assistance to clients when needed and communicate proactively.
  • Direct incoming customers to available parking spaces.
  • Count vehicles at the location throughout the shift as needed.
  • Write and issue violation warnings to tenants and visitors who violate garage policies, and patrol transient and reserved parking levels as needed.
  • Help customers who have forgotten where they parked their vehicles.
  • Report to work on every scheduled day, on time and in uniform.
  • Control traffic at entrances and exits as needed.
  • Assist with maintenance and repair of parking equipment and other general maintenance tasks as directed by the Facility Manager.
  • Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and similar issues to the garage office.
  • Substitute for Valets when necessary, if authorized.
  • Know the garage, nearby major streets, landmarks, and freeways well enough to assist customers with transportation needs.
  • Assist the Facility Manager with other duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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