Attendant, Cargo

Canadian North•Yellowknife, NT

8d•Onsite

About The Position

The purpose of a Cargo Attendant is to work within the parameters of a safe working culture while taking direction and guidance from the Coordinator, Cargo Services. The Cargo Attendant will be responsible to promote a high level of customer service while working directly with both internal and external customers. The Cargo Attendant will be responsible to ensure that they follow the companies Standard Operating Procedures without deviation and promote a safe working culture within its group.

Requirements

High School diploma or equivalent related work experience
One (1) year of previous experience
Demonstrated strong communication, organizational, problem solving & interpersonal skills
Ability to accomplish multiple tasks in a high pressure, high volume environment
Proven customer service skills
Must hold a valid driver’s license
Must be willing to work various shifts (including evenings, holidays and weekends)
Must be able to obtain Airside Vehicle Operators Permit (AVOP) – D/A, however AVOP-D preferred
Must be able to obtain and retain a dangerous goods handling certificate
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada

Nice To Haves

Knowledge of cargo handling and processing procedures considered an asset
Knowledge and experience of loading and load control on company aircraft considered an asset
Forklift driving experience an asset
Ability to communicate in Inuktut a definite asset

Responsibilities

Comply with Company and MOT Standards and Regulations
Handle all cargo
Perform all warehouse related duties
Provide excellent customer service internally and externally
Responsibly maintain clean and orderly work areas
Responsibly use and maintain Company equipment
Assist Customer Service and/or Cargo Agents when required
Assist passengers with mobility and special needs
Perform commissary duties
Assist with reconfiguration of aircraft as required
Perform other duties and functions related to the foregoing
Process airway bills
Other duties as assigned

Benefits

Comprehensive medical, dental, and retirement plan
Discounted Travel + Free Travel Passes
Worldwide flight privileges after probation
Extended health, dental, and life insurance (after 1 month)
Short- & long-term disability coverage (after 1 month)
Retirement savings plan (after 6 months)
Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline
Northern Living Allowance of $10,700.00 per year