Attain Laboratory Technology Coordinator EOC-NTP-ALC527

Hudson Valley Community College•City of Troy, NY

12d•Onsite

About The Position

The Capital District Educational Opportunity Center (EOC), a division of Hudson Valley Community College and part of the State University of New York, has offered tuition-free academic and workforce development opportunities to disadvantaged and educationally under-prepared individuals since 1966. The ATTAIN (Advanced Technology Training and Information Networking) initiative provides urban and rural communities access to state-of-the-art technology, offering underserved and underprepared community residents the opportunity to access academic, vocational, life skills, and workplace readiness training. Each ATTAIN lab is a certified Microsoft IT Academy. Lab Technology Coordinators (LTCs) provide on-site learning and technical support and oversight for their assigned ATTAIN lab, working to achieve outcomes specified in their Implementation Plan in coordination with their UCAWD ATTAIN Statewide Coordinator.

Requirements

Bachelor’s degree in education or related discipline from an accredited college or university
One year or more experience working with adult population (teaching, advising and/or mentoring)
Experience with instructional computer software applications in reading, writing and math
Experience working with underserved/underprepared populations
Must be able to work independently
Strong communication, written, organizational and presentation skills required.
Proficient working knowledge of Microsoft Office applications.
Ability to promote professional and ethical behavior.

Nice To Haves

Two or more years’ experience working with adult population (teaching, advising and/or mentoring)
Experience working with TANF recipients
Experience in community outreach
Microsoft certifications
Experience in curriculum development
Bilingual

Responsibilities

Become proficient in the use of the ISI courseware, Microsoft curricula and any third-party software.
Obtain and keep current Microsoft certifications related to instructional curriculum delivered at the lab.
Demonstrate progress toward becoming a Microsoft Certified Trainer (MCT).
Deliver Microsoft certification instruction to the served populations.
Create, monitor and update a monthly schedule for lab operations and classes, in coordination with the host institution.
Prepare the lab’s Implementation Plan together with the ATTAIN Statewide Coordinator and effectively execute objectives set forth within it.
Submit monthly status reports to ATTAIN Statewide Coordinators and host institutions, which will include among other items student enrollment, usage, and outcomes.
Create and implement a Community Outreach and Partnership Development plan which must include marketing strategies and presentations to promote the ATTAIN lab in local communities.
Work with local Departments of Social Services (DSS) and Labor (DOL) to identify potential program participants, especially TANF and TANF 200% recipients.
Determine participant TANF eligibility during Intake process.
Provide initial orientation for all new participants and train lab participants on software and courseware resources.
Develop curricular pathways for individual participants based on available lab resources.
Provide participant intervention and technical assistance at the learning stations, as needed.
Manage and maintain ATTAIN enrollment and reporting databases.
Report, log and record hardware and/or technical problems and their resolutions.
Communicate any unresolved issues with hardware and software to supervisors and ATTAIN Statewide Coordinators.
Use ATTAIN’s management systems to monitor participant progress.
Participate in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.
Document and report participant success stories and outcomes to UCAWD and the host institution, when applicable.
Proctor certification exams, as needed.
Become familiar with, support, and uphold EOC’s policies and procedures.
Provide supervision for volunteers as needed.
Create and maintain a clean, comfortable and orderly learning environment in the lab.
Work some evening and weekend hours.
Travel locally, including for recruitment purposes.
Perform other duties as assigned.