Work Study - Computer Lab Assistant IT/Client Support Svcs

University of Wyoming•Laramie, WY

8d•Onsite

About The Position

Be part of the University of Wyoming community while gaining hands-on tech and customer-service experience. As a Computer Lab Assistant, you’ll support students and staff with basic computer and printing needs, help troubleshoot common issues, and keep the lab running smoothly — all while working a schedule that fits your classes. Why you’ll love it Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training. On-campus job with flexible scheduling around classes (including 1-hour shifts). Consistent schedule for the semester with easy options to pick up extra shifts. Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am–1pm M–F, or late-night/shifts (5pm–11pm).

Requirements

Education:  Enrolled UW College Student
Experience: Customer Service
Other requirements:  Familiarity with Consumer Technology

Nice To Haves

Excellent customer service skills
Working knowledge of Microsoft Windows and Office
Basic computing skills
Ability to troubleshoot problems and communicate solutions
Work with cash amounts in US dollars up to $100

Responsibilities

Provide basic computer support and assist users with printing and software problems.
Troubleshoot account, quota, and email problems for lab users.
Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.
Can complete exams and optional training to earn raises.