Atlassian Software Engineer

Columbia Sportswear Company • Portland, OR

5d • Hybrid

About The Position

At Columbia Sportswear’s Digital Technology (CDT) group, technology is central to everything we do. We enable an IT infrastructure and applications across four global brands, a global supply chain, and over 500 geographically dispersed stores. These teams support in-store, mobile, and data platforms to enhance customer interface and service in an ever-evolving industry. We are seeking an experienced Atlassian Engineer to design, implement, and maintain our Atlassian ecosystem (Jira, Confluence, Jira Service Management, and related tools). This role will ensure that the Atlassian platform scales effectively across engineering, IT, and business teams by enabling collaboration, process automation, and operational excellence. The ideal candidate has deep Atlassian administration expertise, a strong understanding of agile/ITSM practices, and the ability to translate business requirements into scalable, efficient solutions.

Requirements

• 3–5 years of experience administering and configuring Atlassian products (Jira, Confluence, Jira Service Management).
• Strong understanding of agile methodologies (Scrum, Kanban) and/or ITIL practices.
• Proficiency in Jira workflow design, custom fields, permissions, boards, and dashboards.
• Experience with scripting or APIs (e.g., Groovy, REST, Python, PowerShell).
• Strong troubleshooting skills and ability to manage complex technical environments.
• Excellent communication and stakeholder management skills.

Nice To Haves

• Atlassian certifications (ACP-620, ACP-120, ACP-420).
• Familiarity with DevOps or ITSM toolchains (GitHub, Jenkins, PagerDuty, etc.).

Responsibilities

• Manage, configure, and optimize Atlassian tools (Jira Software, Jira Service Management, Confluence, and add-ons).
• Partner with stakeholders to design and implement Jira workflows, custom fields, permissions, automation rules, and reporting that align with agile and ITSM best practices.
• Build and support integrations with other enterprise systems (CI/CD, identity management, monitoring, collaboration, CMDB, and analytics platforms).
• Develop and enforce best practices for tool usage, data integrity, and platform scalability.
• Create dashboards, reports, and metrics to measure performance, delivery efficiency, and service health.
• Leverage Jira Automation, APIs, and other tools to reduce manual work and streamline processes.
• Act as a subject matter expert, provide tier-3 support for Atlassian-related issues, and enable teams through documentation and training.
• Stay current with Atlassian product roadmap, recommend new features, and lead upgrades/migrations when needed.

Benefits

• 401k plan plus a generous company match
• Medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account
• Assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services)
• EAP + which is free and confidential 24/7/365 counseling services
• Extensive wellness benefits
• Employee discounts
• Generous time off program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed