Atlassian Platform Engineer
About The Position
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work: Join Accenture Federal Services as a Senior Enterprise Atlassian Engineer, supporting enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You’ll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives. You’ll drive, administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations. Triage and resolve support tickets—from access requests to advanced configuration changes. Improve workflows, fields, dashboards, reports, templates, and permission models. Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks. Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations. Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring. Support compliance needs, including ATO documentation, audits, and configuration baselines.
Requirements
- Active Top Secret clearance.
- Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems.
- Hands on experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management.
- Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance.
- Strong written and verbal communication; excels in stakeholder engagement and cross‑team collaboration.
- Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
- Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
- Ability to work onsite in Washington, DC (5 days/week).
Nice To Haves
- Experience in federal/high security or multi enclave environments.
- Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.
Responsibilities
- Drive, administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
- Triage and resolve support tickets—from access requests to advanced configuration changes.
- Improve workflows, fields, dashboards, reports, templates, and permission models.
- Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
- Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
- Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
- Support compliance needs, including ATO documentation, audits, and configuration baselines.
Benefits
- Accenture Federal Services offers a wide variety of benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
