Atlassian Platform Engineer
About The Position
The Atlassian Platform Engineer will support enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You’ll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives. Will help drive: Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations. Triage and resolve support tickets—from access requests to advanced configuration changes. Improve workflows, fields, dashboards, reports, templates, and permission models. Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks. Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations. Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring. Support compliance needs, including ATO documentation, audits, and configuration baselines.
Requirements
- Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed to meet contract requirements.
- Bachelor’s Degree in Information Technology or a related field of study.
- Minimum 8 years of experience
- Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems
- Handson experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management
- Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance
- Strong written and verbal communication; excels in stakeholder engagement and cross‑team collaboration.
- Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
- Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
Nice To Haves
- Experience in federal/high security or multi-enclave environments.
- Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.
Responsibilities
- Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
- Triage and resolve support tickets—from access requests to advanced configuration changes.
- Improve workflows, fields, dashboards, reports, templates, and permission models.
- Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
- Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
- Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
- Support compliance needs, including ATO documentation, audits, and configuration baselines.
Benefits
- Medical – 100% company paid premiums for employees with dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
- UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
