About The Position

This position involves assisting with ticket sales and distribution for athletic events. The role requires providing excellent customer service to patrons, answering inquiries, and adhering to established policies and procedures related to ticket operations. The ideal candidate will be comfortable with ticketing software or able to learn new systems quickly.

Requirements

  • Ability to Provide friendly, efficient, and helpful customer service
  • Skill in handling customer inquiries, complaints, and requests in a professional manner
  • Maintaining order and efficiency in the Ticketing process during busy periods
  • Clear and effective Communication with patrons, coworkers, and supervisors
  • Comfortable with Ticketing Software or Ability to quickly learn and navigate new Software systems

Responsibilities

  • Ticket sales and Distribution to students, faculty, staff, and the general public
  • Distributing tickets through various channels (online, ticket Office, etc.)
  • Providing excellent customer service to patrons purchasing tickets
  • Answering inquiries about events, ticket availability, seating, etc
  • Adhere to policies and procedures related to ticket sales and distribution
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