Athletics Case Manager

Baylor University•Waco, TX

About The Position

The Athletics Case Manager serves as a critical connector within Baylor Athletics as part of the Athletics Mental Health Services (AMHS) unit. This position provides initial consultation, case management, and coordinated care for student-athletes navigating not only mental health concerns but also transition into and out of Baylor University— functioning as a liaison between the athlete and the interdisciplinary team and ensuring every student-athlete receives consistent care. In collaboration with our Athletics Care Team, you will develop treatment plans, facilitate referrals, and serve as a steady, trusted presence for some of our most vulnerable student-athletes. This position will play a critical role in the success during the lifecycle of a student-athlete.

Requirements

HIPAA and FERPA guidelines

Nice To Haves

NCAA Mental Health Best Practice guidelines

Responsibilities

Provide initial assessment and triage, consultation, and crisis intervention services for student-athletes seeking mental health services.
Assist in identification of appropriate clinical resources and referrals including higher level of care
Regular follow up with student-athletes identified as needing additional support, ensuring continuity of care and timely intervention.
Serve as the primary liaison between the student-athlete and their identified sport care team.
Maintain complete, accurate, timely and appropriate documentation of all student-athlete engagement.
Assist in both records acquisition and release throughout the lifecycle of the student-athlete. (e.g., pre-enrollment, active roster, separating from roster/university, seeking post-eligible support).
Assist Student-Athlete Services leadership to develop strong referral network both locally and nationally.
Serve as administrator for the Athletics Clinical Care Team.
Facilitate collaboration among athletic trainers, medical staff and coaches to maintain a holistic, athlete-centered care model.
Coordinate student-athlete care with campus and community partners including Counseling Services, Campus Health Services, Baylor Office of Access and Learning Accommodation (OALA), the Baylor Beauchamp Addiction and Recovery Center (BARC), and the Baylor University Department of Student Care and Wellbeing.
Maintain monthly and annual reports as directed by the Executive Senior Associate AD for Student-Athlete Services (or designee).
Work with Student-Athlete Academic Services and Athletic Medicine staff to manage NCAA Medical Exception ADHD process including communication with appropriate referrals and documentation
Assist Athletics Mental Health staff with student-athlete initiatives including educational workshops, performance enhancement strategies, and crisis response protocols
Assist in building proactive wellness programming that aligns with NCAA Mental Health Best Practice guidelines
Coordinate annual and quarterly mental health screens to aid in identification of at-risk student-athletes.
Provide support for staff supervision of social work interns as applicable, based on discipline and licensure.
Maintain current knowledge of NCAA, Big 12 Conference, and Baylor institutional rules.
Uphold HIPAA and FERPA guidelines in all aspects of student-athlete care.
Perform additional duties as assigned in support of the Athletics Mental Health Services unit.