Athletics Travel Manager, Arkansas Athletics

TKO•AR-University of Arkansas (OL), AR

1d•Onsite

About The Position

The Account Manager provides athletic travel support for the university, providing the highest personal service to coaches, athletes, and staff members. The ideal candidate is dependable, and punctual with domestic and international group and individual travel experience. This position will sit on site at the University of Arkansas.

Requirements

Five years travel agency experience preferred
Proficiency in Sabre or similar GDS preferred.
Air, car, and hotel booking experience.
Knowledge of airline exchanges, individual and group pricing records.
Knowledge of general office PC-based programs, including Microsoft Office 365.
Strong judgement and decision-making skills.
Ability to produce accurate work under stress of ticketing deadlines.
Fast thinking and professional customer service skills.
Exceptional verbal and communication skills.
Proven competence in managing multiple tasks concurrently.
Must be able to come to work promptly and regularly.

Responsibilities

Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
Calculate and perform exchanges including group and individual travel, both domestic and international.
Manage group hotel and bus invoicing to meet monthly deadlines.
Understand Anthony Travel Group Airline Benefits.
Understand Anthony Travel Preferred Bus and Hotel Programs.
Provide excellent customer service to both external and internal customers via phone and email correspondence.